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How does subscription work ?
I’m a current Starter subscriber, why do I see my plan is still at $69/month?
I am a non-Starter subscriber, how can I subscribe to the $59/month starter plan?
Why do I see a voucher code on my subscription plan page?
How many boxes or items can I order per month?
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Designer Bag Subscription
How to get started: Why is there a waitlist? I'd like to join now!
What happens when I'm off the waitlist?
How do subscription and plans work?
Why do I need to verify my identity?
How many bags can I rent at one time?
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How do I consign my bag?
What's the difference between Consigning to Rent and Consigning to Sell?
How long does it take for me to receive a quote?
How long does it take for my bag to appear on your platform?
What happens if my bag is not accepted onto the platform?
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Does Style Theory guarantee the authenticity of its products?
Are the items listed on the website new or pre-owned?
What payment methods do you accept?
How long does shipping take?
How can I track the shipping status of my order?
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How does the restoration service work?
What materials are you able to service?
What does the colour touch-up entail?
Can you fully recolour the bag to any colour?
What stains can you reduce the appearance of?
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