Apparel Resale Consignment

FAQ for Apparel Resale Consignment

When will I know if my items have been accepted for Apparel Resale Consignment?
We will send you the results of our assessment along with a Custom Quote via email within 7-10 business days from the day the items arrive at our warehouse.
Thu, 4 Nov, 2021 at 4:54 PM
How will my items be assessed?
Our panel of experts will take into consideration the demand of the brand, the condition of the item and the style relevance alongside the current market va...
Thu, 4 Nov, 2021 at 4:39 PM
What if I disagree with the quoted price of my items?
While the prices quoted in the Contract Agreement are final and strictly non-negotiable, you are free to indicate on the Contract Agreement if you wish to a...
Thu, 4 Nov, 2021 at 5:16 PM
What options do I have for items that have been rejected?
You will have the options to choose from any one of the following: 1. Cover the associated costs for return delivery (SGD $7.00) 3. Approve for Styl...
Fri, 8 Jul, 2022 at 1:33 PM
Do I need to provide the receipt or proof of purchase?
No, you will not be required to provide receipts or proof of purchase. Your items will be evaluated based on the current market value and the overall condit...
Thu, 4 Nov, 2021 at 5:19 PM
How much will I earn if my item gets sold?
You will earn up to 75% of the Selling Price stated in your Contract Agreement. Please refer to the table below for our Service Fee structure. Do note...
Wed, 16 Mar, 2022 at 9:52 AM
When will I be paid once my item is sold and how will I receive payment?
Once the sale of your item is final, you can expect to receive a Sale Confirmation Email informing you of this. Your Selling Payout from a successful sa...
Fri, 3 Jun, 2022 at 1:42 PM
What happens if my apparel item is lost during transit after you pick up the item?
Should you wish to use our pickup service, rest assured that it is very unlikely for the items lost during transit to happen, and we've never encounter...
Thu, 9 Jun, 2022 at 10:22 AM
What happens if my item gets damaged or lost?
In the unlikely event of loss or irreparable damage, Style Theory will pay the amount equivalent to the Selling Payout indicated in the signed Contract Agre...
Thu, 4 Nov, 2021 at 5:43 PM
Will I be notified when my item sells?
Once the sale of your item is final, you can expect to receive a Sale Confirmation Email informing you of this. Your Selling Payout will be credited to the ...
Thu, 9 Jun, 2022 at 10:42 PM